App help and access
For TestFlight, login, account, bug, crash, and build-number issues.
Contact routing
Get the right Fursan inbox the first time.
Core is in active private alpha, so support is direct and practical. Use the lane below that matches what you need: app support, alpha access, providers, privacy, security, legal, or media.
Routing
Use the lane that matches the request.
Data rights and deletion
For deletion, access, export, consent, and privacy questions.
Security reports
For suspected vulnerabilities, suspicious activity, or responsible-disclosure style reports.
Alpha legal packet
For NDA, E-SIGN, alpha agreement, provider rider, military rider, and legal-process questions.
Fursan Pro shaping cohort
For PT, RD, nutrition, athletic performance, gym, clinic, practice, or team pilot questions.
Company and launch
For launch coverage, creator partnerships, company questions, and public website questions.
Before sending
Useful detail helps us move faster.
For bugs
Include device, iOS version, app build, account email, screenshot if safe, and exactly what you were trying to do.
For provider interest
Include specialty, organization type, rough client or athlete count, and what workflow you most want Fursan Pro to solve.
For privacy
Use the email tied to your account where possible. Do not send medical records, IDs, payment cards, or third-party data by email.
For security
Send reproducible steps, affected route or surface, impact, and safe evidence. Do not include secrets or live credentials.